I transferred bitcoin to my nexus wallet, and under deposits I can see them but they say expired. I opened a ticket, but it's been 3 days since I have heard from anyone, the person was looking into it. Anyone know why they expired and how to fix it? thanks
Nexus Bitcoin deposits says expired
byu/xoNoUsernameox inBitcoin
Posted by xoNoUsernameox
2 Comments
Been using crypto wallets for a few years now and this expired deposit thing usually happens when there’s a timeout on the deposit address or some kind of network confirmation issue. Most wallets generate temporary deposit addresses that expire after a certain time period for security reasons. If your transaction hit the blockchain after that window closed it can show up as expired even though the Bitcoin is technically there.
Three days without support response is pretty rough though – I’d try reaching out on their social media channels if they have any since support tickets can get buried. You might also want to check the transaction hash on a blockchain explorer to see if it actually confirmed and went to the right address. Sometimes these wallet apps glitch out and show weird statuses when everything is actually fine on the blockchain level.
You don’t have a wallet, mate. That’s an account with a shitty company.
**Not your keys, not your cheese.**
Install (or buy – in case you’re getting Bitcoin in Thousands of $) one or more of these proper wallets.
**A few good wallet choices:**
[https://blockstream.com/app/](https://blockstream.com/app/) – Top Security Features, Open Source and Non-Custodial
[https://bluewallet.io](https://bluewallet.io/) – excellent, easy to use wallet, Open Source and Non-Custodial
[https://www.sparrowwallet.com](https://www.sparrowwallet.com) – top desktop wallet
[https://electrum.org](https://electrum.org/) – Solid choice, Open Source and Non-Custodial, one of the oldest and most trusted Bitcoin Wallets. I prefer the desktop version but it works on mobile too.
**Lightning wallets** to consider (cheaper and faster transactions, great for small amounts):
[https://phoenix.acinq.co/](https://phoenix.acinq.co/) – Phoenix – very good wallet, uses Tor for extra privacy, easy for anyone new
[https://blixtwallet.github.io/](https://blixtwallet.github.io/) – Blixt – great UI, fast and clean. The app runs a full LND node on your phone and you have the ability to easily open channels to whatever nodes you like.
[https://zeusln.com/](https://zeusln.com/) Zeus – impressive wallet with many features, can even generate Nostr keys
[https://breez.technology](https://breez.technology/) – Breez – excellent POS for small business owners as well as integrated Bitrefill
Note: Breez does also a hybrid liquid/LN wallet called Misty Breez – the sats being on liquid means no need for channels although the payments take a few extra seconds. You’ll also can get a free customable LN address.
While talking about hybrid wallets, there’s also Aqua Wallet although not IMHO as good as Misty Breez.
There are also custodial LN wallet but I would honestly avoid using them because you have to trust the wallet operator not to steal your money. Their only advantage is that they are incredibly easy to use, although it might cost you big one day.
To keep up to date with spending wallets, visit r/TheLightningNetwork at least once a while and perhaps r/RGB in the future.
**Hardware Wallets** (to store larger amounts):
[Trezor](https://trezor.io/) – Easy to use, no matter how new in Bitcoin you’re. Use the Bitcoin only firmware as it’s safer than a multi coin software.
[ColdCard](https://coldcardwallet.com/) – air gapped, Bitcoin only, has advanced features but a new user will do fine with one of the great tutorials available.
[BitBox02](https://bitbox.swiss/bitbox02/bitcoin-only/) – another great little device, opt for the more secure Bitcoin ONLY version (less coins = less code = less chance for a hidden bug or a backdoor)
[Jade](https://blockstream.com/jade) – air gapped, fully open source, Bitcoin only, great features. There’s a newer version called Jade Plus, it has much better camera and overall is a better, although a bit more expensive, option.
You can even [build it on your own](https://github.com/Blockstream/jade/), if you feel adventurous.
[Seedsigner](https://github.com/SeedSigner/seedsigner) – another DIY, fully open source, air gapped, Bitcoin only hardware wallet, not for you if you’re just starting up but something to consider later.
[Krux wallet](https://selfcustody.github.io/krux/) – one more DIY hardware device, I love this one for many reasons. Similar to Seedsigner, it’s fully open source, air gapped, Bitcoin only hardware wallet, that is not for you right now if you’re just starting up, but something to consider at a later stage and/or to up the security of your bitcoin.
There’s also Ledger, but I wouldn’t recommend it as it’s not fully open source, keep and already leaked customers’ details, recently said they’re capable of sending customers’ keys out just with a firmware update, etc. **Stay away**, save yourself a headache in the future.
Whatever wallet you’ll decide to buy, purchase DIRECTLY from the manufacturer, no eBay, no Amazon.
Make sure the device is NOT preset, and you will generate your own seed words. Write them down on any piece of paper as well as the receiving address. Now wipe the wallet and generate a new wallet. If the seed words are different from the first set, you’re safe to use it.
Find an option to set a passphrase and use it. This will boost the security to another level. Never store the seed words and passphrase together. Use a different medium if possible. If somebody finds both, they’ll be able to steal your coin.
This little device will hold the keys to your money, that’s the reason why you have to be a bit more careful. Also, no worries, if it breaks, you can replace it – as long as you keep your seed words and passphrase(s) safe.
Welcome to the rabbit hole and don’t hesitate to ask if you have any questions anytime during your Bitcoin journey.
Also, [check the sidebar](https://www.reddit.com/r/Bitcoin/about) that’s filled with lots of great info and if you have any questions, visit r/BitcoinBeginners or r/Bitcoin and look for the answers.